Frequently Asked Questions

Everything you need to know about ListForge.

What platforms does ListForge support?
ListForge supports Amazon, Shopify, Etsy, and eBay. We optimize listings for each platform's specific format, character limits, and SEO requirements.
How does the AI generate listings?
You provide your product details, target keywords, and preferences. ListForge then uses an AI model to generate platform-specific titles, bullet points, descriptions, and search terms for you to review before publishing.
Is there a free plan?
Yes! The Free plan gives you 3 listings per month with basic quality scoring and 3 language options. No credit card required. Pro and Business plans come with a 7-day free trial.
Can I cancel my subscription anytime?
Absolutely. You can cancel your Pro or Business subscription at any time from your account settings. You'll continue to have access until the end of your current billing period. No questions asked.
What payment methods do you accept?
We accept PayPal and major credit/debit cards (Visa, Mastercard, American Express) through our secure payment partners.
Do you offer refunds?
We offer a 7-day free trial on Pro and Business plans. If you forget to cancel and get charged, contact us within 48 hours for a full refund. We believe in fair and transparent billing.
Is my product data safe?
Yes. Your product data is encrypted in transit and at rest. We do not share, sell, or train AI models on your listing data. You can export and delete your data at any time.
How many languages do you support?
ListForge currently supports English, Japanese, German, Spanish, French, Chinese, Korean, and Italian.
How do I get support?
Pro and Business users get priority email support. Free users can access our help center and community forum. Typical response time is under 24 hours.